Home / Brand Partnerships & Take-Back Programs

for brands

Connect deeper with your customers.

Global brands work with us to run take-back and exchange programs. Each time customers buy something new, they can pass on the thing it replaces, straight from their doorstep - and get a little thank-you from your brand.

Talk partnerships See our campaigns

why brands do it

Good for your customers.
Good for your brand.

What the research says about brands that take back what their customers no longer use.

4.8%

more spent by customers once they knew about a brand's take-back program - and 9.8% more by their third visit than their first.

Harvard Business Review, 2024

47%

of US consumers are more likely to buy from a brand for the first time if it offers credit for trading in used clothes.

ThredUp Resale Report, 2025

50%

of US adults say they're likely to support brands that run take-back programs.

YouGov, 2024

And what stops people from taking part? 35% say returning things is a hassle, and 35% say there aren't enough places to return them. (YouGov, 2024)so we go to their door

partner with us

Programs we run together.

You bring the customers and the thank-you. We bring a booking page with your logo, the pickups and the organizations - fully managed.

old one out, new one in

Take-back & exchange programs

Customers hand back what they're replacing - a suitcase, a jacket, a pair of sneakers - and get money off the new one. We pick it up from their door and deliver it to an organization that can use it.

give with every purchase

Impact campaigns

Tie giving to a launch, a holiday or a cause your customers care about. Every purchase unlocks a pickup for their pre-loved things - a story they get to be part of.

right where they shop

In-store collection

A branded box and a QR standee in your stores. Customers drop things off, or scan to book a pickup from home. See how it looks →

one tap at checkout

Online programs

Add the offer to your checkout, order emails or app. Customers tap, book a pickup and come back for their reward.

our work with brands

Campaigns we've already pulled off.

Exchange programs and impact campaigns our team has run with well-known brands in India - the same playbook, now in the US.

Gold · Indian Marketing Awards South 2024 Exchange program · India

Duroflex Great Mattress Exchange

Duroflex shoppers bought a new mattress, scanned a QR code to sign up and got a discount on it. Share At Door Step India then picked up the old mattress from their home, so it could get a second life instead of being thrown away.

The campaign won Gold at exchange4media's Indian Marketing Awards South 2024, and Duroflex brought the exchange back in 2024 and again in 2025.

8cities

~350mattresses in year one

3years in a row

“The positive response and feedback that we received from our first mattress exchange program compelled us to re-launch this initiative.”Sridhar Balakrishnan, Group CEO, Duroflex · June 2024

Impact campaign · India · 2020

#KnotsOfCare with Nautica

“Old clothes can become someone's sail.” Nautica invited its customers to pass on clothes they no longer wore, and covered their doorstep pickups - run by Share At Door Step India in 8 cities during the 2020 lockdowns.

Exchange program · India · 2023

Samsonite Luggage Exchange

More journeys, less footprint. Shoppers scanned a QR code in Samsonite stores, booked a pickup for their pre-loved suitcase and got up to 25% off a new one.

See all campaigns

in-store collection

In-store collection, fully branded.

A collection box and a QR standee in your colors, right where people shop - by the fitting rooms or at the checkout counter. Customers drop their pre-loved things in the box, or scan to book a pickup from home.

QR codes on boxes, standees, receipts and shopping bags
A booking page with your logo, your offer and your thank-you
We collect from your stores and deliver everything to organizations that can use it

Seen in India: Duroflex shoppers signed up by scanning a QR code in store, and Vishal Mega Mart put QR standees right where customers pay.

Build yours →

how it works

From first call to first pickup.

Discuss

Tell us what you sell, who you'd like to reach and how you want to thank your customers. We'll shape the program with you.

Launch

We set up your booking page and QR codes. You share them in store, online and in your order emails.

Collect & deliver

Customers book a pickup or drop off in store. Our logistics partners collect, and we deliver it all to organizations that can use it.

Spread the word

We let you know where everything went and help you share the story - in store, on social and on our own channels.

for businesses

Bulk & unsold stock.

Renovations, overstock, company-wide drives - when it's more than a few bags, we collect in bulk and deliver it to organizations that can use it.

renovating?

Hotels & hospitality

Refreshing rooms or a whole property? The furniture and décor you're replacing can find a second home. Tell us what's going and when, and we'll plan the pickup around your schedule. Talk to us →

unsold, not unloved

E-commerce & retail

Unsold stock, returns, samples and end-of-season lines - collected from your warehouse by the carton or the pallet, and delivered to organizations that can use them. Talk to us →

get everyone in

Bulk drives

Company-wide collection drives and office clear-outs, run end to end - boxes, pickups and delivery. Your team just brings the stuff. See our employee drives →

Matched to local organizationsCollected from your siteYou'll know where it went

our partners

Your logo would look rather good here.

From Duroflex, Samsonite and Nautica to Vishal Mega Mart and Miniklub, 350+ companies in India and Singapore have run impactful initiatives with us - for their customers, their teams and their communities.